Upgrading Software Using the Online Installer (Backup and Restore Required)
This chapter provides procedures for installing a new release of the Cisco Video Management and Storage software by using the "clean" online software installer in the application.
This clean installation "cleans" the hard drive memory by erasing it before loading all new files. Before starting the clean installation, you must back up your configuration files. After the installation is complete, you must restore the configuration files. Only an FTP server is required for a clean installation.
With the software download command, the software files are downloaded in the background while the Cisco Video Management and Storage module continues to operate. Anytime after the download is finished, you can perform the upgrade by using the software install command.
This section includes the following:
Downloading and Installing a New Software Image
Follow this procedure to install a new Cisco Video Management and Storage software image.
Step 1 Go to the Cisco Video Management and Storage Module page on the Cisco Software Center website at http://www.cisco.com/pcgi-bin/tablebuild.pl/vmss-101 (CCO Login Required).
Step 2 Download the following Cisco Video Management and Storage software files to your FTP server:
This file is the Cisco Video Management and Storage System boot helper image to aid application installation on NME service modules when necessary.
This is the package payload containing all data and executable files for a full installation of the Cisco Video Management and Storage System on NME service modules.
This file is the package payload containing all data and executable files for the installer subsystem associated with the Cisco Video Management and Storage System on NME service modules.
This is the main package for installing the Cisco Video Management and Storage System on NME service modules.
Step 3 (Optional) To download the new software from the FTP server:
a. Enter the service-module integrated slot/unit session command to start a module session:
cvmss-172-16-0-0# service-module integrated slot/unit session
b. Enter the software download clean command:
cvmss-172-16-0-0> software download clean url ftp://ftp_server_ip_address/vmss-k9.nme.1.0.1.pkg username username password password
Or, if the FTP server has been configured:
Enter the software download clean pkg command:
cvmss-172-16-0-0# software download clean pkg vmss-k9.nme.1.0.1.pkg
Step 4 (Required for Step 5.) To continue the download, enter y:
WARNING:: This command will download the necessary software to
WARNING:: complete a clean install. It is recommended that a backup be done
WARNING:: before installing software.
Would you like to continue? [n] y
Step 5 (Optional) To check the download status, enter the software download status command, as shown in the following example:
cvmss-172-16-0-0# software download status
Download request in progress.
downloading file : vmss-k9.nme.1.0.1.pkg
bytes downloaded : 18612224
cvmss-172-16-0-0# software download status
Download request completed successfully.
Step 6 To install the new software, enter the software install clean command.
cvmss-172-16-0-0# software install clean url ftp://ftp-server-ip-address/vmss-k9.nme.1.0.1.pkg username username password password
or, to install the software when the FTP server has been configured,
cvmss-172-16-0-0# software install clean vmss-k9.nme.1.0.1.pkg
The installation takes several minutes to complete. The module reboots after the installation is complete.
Step 7 To begin the initial configuration, enter y:
IMPORTANT:: Welcome to Cisco Systems Service Engine
IMPORTANT:: post installation configuration tool.
IMPORTANT:: This is a one time process which will guide
IMPORTANT:: you through initial setup of your Service Engine.
IMPORTANT:: Once run, this process will have configured
IMPORTANT:: the system for your location.
IMPORTANT:: If you do not wish to continue, the system will be halted
IMPORTANT:: so it can be safely removed from the router.
Do you wish to start configuration now (y,n)? y
Are you sure (y,n)? y
Step 8 Enter the hostname and domain name of your system:
(my-hostname, or enter to use se-13-0-0-22):
Using se-13-0-0-22 as default
Enter Domain Name
(mydomain.com, or enter to use localdomain):
Using localdomain as default
IMPORTANT:: DNS Configuration:
IMPORTANT:: This allows the entry of hostnames, for example foo.cisco.com, instead
IMPORTANT:: of IP addresses like 188.8.131.52 for application configuration. In order
IMPORTANT:: to set up DNS you must know the IP address of at least one of your
IMPORTANT:: DNS Servers.
Step 9 Select whether or not you want to use DNS. In the following example, n is selected, and the entry of an IP address is required:
Would you like to use DNS (y,n)?n
WARNING: If DNS is not used, IP addresses will be required.
Are you sure (y,n)? y
Enter IP Address of the Primary NTP Server
(IP address, or enter for 184.108.40.206):
Found server 220.127.116.11
Enter IP Address of the Secondary NTP Server
(IP address, or enter to bypass):
Step 10 Select your time zone by answering the series of questions when prompted, as shown in the following example:
Please identify a location so that time zone rules can be set correctly.
Please select a continent or ocean.
1) Africa 4) Arctic Ocean 7) Australia 10) Pacific Ocean
2) Americas 5) Asia 8) Europe
3) Antarctica 6) Atlantic Ocean 9) Indian Ocean
Please select a country.
1) Anguilla 18) Ecuador 35) Paraguay
2) Antigua & Barbuda 19) El Salvador 36) Peru
3) Argentina 20) French Guiana 37) Puerto Rico
4) Aruba 21) Greenland 38) St Kitts & Nevis
5) Bahamas 22) Grenada 39) St Lucia
6) Barbados 23) Guadeloupe 40) St Pierre & Miquelon
7) Belize 24) Guatemala 41) St Vincent
8) Bolivia 25) Guyana 42) Suriname
9) Brazil 26) Haiti 43) Trinidad & Tobago
10) Canada 27) Honduras 44) Turks & Caicos Is
11) Cayman Islands 28) Jamaica 45) United States
12) Chile 29) Martinique 46) Uruguay
13) Colombia 30) Mexico 47) Venezuela
14) Costa Rica 31) Montserrat 48) Virgin Islands (UK)
15) Cuba 32) Netherlands Antilles 49) Virgin Islands (US)
16) Dominica 33) Nicaragua
17) Dominican Republic 34) Panama
Please select one of the following time zone regions.
1) Eastern Time
2) Eastern Time - Michigan - most locations
3) Eastern Time - Kentucky - Louisville area
4) Eastern Time - Kentucky - Wayne County
5) Eastern Standard Time - Indiana - most locations
6) Eastern Standard Time - Indiana - Crawford County
7) Eastern Standard Time - Indiana - Starke County
8) Eastern Standard Time - Indiana - Switzerland County
9) Central Time
10) Central Time - Michigan - Wisconsin border
11) Central Time - North Dakota - Oliver County
12) Mountain Time
13) Mountain Time - south Idaho & east Oregon
14) Mountain Time - Navajo
15) Mountain Standard Time - Arizona
16) Pacific Time
17) Alaska Time
18) Alaska Time - Alaska panhandle
19) Alaska Time - Alaska panhandle neck
20) Alaska Time - west Alaska
21) Aleutian Islands
The following information has been given:
Step 11 Verify that the correct time zone has been selected.
Therefore TZ='America/Los_Angeles' will be used.
Is the above information OK?
Local time is now: Tue Sep 25 19:15:12 PDT 2007.
Universal Time is now: Wed Sep 26 02:15:12 UTC 2007.
Configuring the system. Please wait...
Changing owners and file permissions.
chown: cannot access `/usr/tomcat': No such file or directory
Change BWhttpd port to 8079
Reloading cron database.
Setting file ownership and permissions ... complete.
Step 12 Enter y to restore the configuration saved in memory, or enter n to use your backup software image to restore your configuration. See the output below to determine your configuration needs.
IMPORTANT:: A Cisco Video Management and Storage Module configuration has been found in flash.
IMPORTANT:: You can choose to restore this configuration into the
IMPORTANT:: current image.
IMPORTANT:: A stored configuration contains some of the data from a
IMPORTANT:: previous installation, but not as much as a backup. For
IMPORTANT:: example: voice messages, user passwords, user PINs, and
IMPORTANT:: auto attendant scripts are included in a backup, but are
IMPORTANT:: not saved with the configuration.
IMPORTANT:: If you are recovering from a disaster and do not have a
IMPORTANT:: backup, you can restore the saved configuration.
IMPORTANT:: If you are going to restore a backup from a previous
IMPORTANT:: installation, you should not restore the saved configuration.
IMPORTANT:: If you choose not to restore the saved configuration, it
IMPORTANT:: will be erased from flash.
Would you like to restore the saved configuration? (y,n) y
What to Do Next
1. Restore the configuration files. See Backing Up Files.
2. To verify the upgrade, use the show software versions command.
In the show software versions display, the current Cisco Video Management and Storage software version is shown as the Global version. The other versions shown are for internal components of the product and may not correspond to the actual software version.
3. Reboot the Cisco Video Management and Storage module.