Installing  the Cisco Microsoft Windows USB Device Driver

A USB device driver must be installed the first time a Microsoft Windows-based computer is connected to the USB serial port on the router.

Step 1:  Download the USB console driver at the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=268437899

Using the Cisco 3925 as an example:

  1. Locate and click on the Cisco 3925 from the Product Tree.
  2. Click USB Console Software.
  3. Click the latest release from the Latest Releases folder.
  4. Click Download Now and follow prompts to download USB driver.


Step 2:  Follow the procedure to install the USB driver for the version of Windows installed:


This procedure shows how to install the Microsoft Windows 2000 USB driver.

Step 1: Unzip the file cisco_usbconsole_driver_X_X.zip (where X is a revision number)

Step 2: Double-click the file setup(Win2K).exe in the Windows_2k folder.

Step 3: The Cisco Virtual Com InstallShield Wizard begins. Click Next.

Step 4: The Ready to Install the Program window appears, Click Install.

Step 5: The InstallShield Wizard Completed window appears. Click Finish.

Step 6: Connect the USB cable to the PC and router USB console ports. The EN LED for the USB console port turns green, and within a few moments a series of Found New Hardware Wizard windows appear. Following the instructions to complete the installation of the driver.

Step 7: The USB console is ready for use.


This procedure shows how to install the Microsoft Windows XP USB driver.

Step 1: Unzip the file cisco_usbconsole_driver_X_X.zip (where X is a revision number)

Step 2: If using 32-bit Windows XP double-click the file setup.exe from the Windows_32 folder, or if using 64-bit Windows XP double-click the file setup(x64).exe from the Windows_64 folder.

Step 3: The Cisco Virtual Com InstallShield Wizard begins. Click Next.

Step 4: The Ready to Install the Program window appears, Click Install.

Step 5: The InstallShield Wizard Completed window appears. Click Finish.

Step 6: Connect the USB cable to the PC and router USB console ports. The EN LED for the USB console port turns green, and within a few moments the Found New Hardware Wizard appears. Following the instructions to complete the installation of the driver.

Step 7: The USB console is ready for use.


This procedure shows how to install the Microsoft Windows Vista USB driver.

Step 1: Unzip the file cisco_usbconsole_driver_X_X.zip (where X is a revision number)

Step 2: If using 32-bit Windows Vista double-click the file setup.exe from the Windows_32 folder, or if using 64-bit Windows Vista double-click the file setup(x64).exe from the Windows_64 folder.

Step 3: The Cisco Virtual Com InstallShield Wizard begins. Click Next.

Step 4: The Ready to Install the Program window appears, Click Install.

Note Note:   If a User Account Control warning appears, click "Allow - I trust this program..." to proceed.
 

Step 5: The InstallShield Wizard Completed window appears. Click Finish.

Step 6: Connect the USB cable to the PC and router USB console ports.The EN LED for the USB console port turns green, and within a few moments a pop up window stating "Installing device driver software" appears. Following the instructions to complete the installation of the driver.

Step 7: The USB console is ready for use.


 All contents are Copyright © 1992–2010 Cisco Systems, Inc. All rights reserved.