E-Service Training Program Components

		E-Learning Receive specialized training on product and technology concepts and applications via Internet and CD.
		Visual Hands-on Access step-by-step instruction on hardware identification, remedial, and maintenance tasks supported with photographs, images, audio, and video.
		E-Lab Access real Cisco equipment remotely to train and refresh skills. E-Lab is now a U.S. patented application
		E-Service Training Qualification Exam When an individual successfully completes an E-Service Training Qualification exam, their results are recorded in E-Service Training database system which allows them to view/print a Commendation letter and a Certificate of Completion form.
		COMPASS Provide detailed instructions for performing on-site upgrade and remedial services for Cisco products.
		Frequent Learner Award Earn Amazon.com gift cards for your participation in E-Service Training.